Comments and mentions

Comments let you discuss a specific item — a task, a budget item, a risk or a project review. The discussion is kept in the item panel, next to its change history. A mention (the @ sign) notifies a selected person about your comment.

Comments on items

You can add comments in the panels of:

• schedule tasks and milestones, including those opened from the Tasks module,
• operational tasks,
• budget items,
• risks,
• project reviews,
• strategy goals and metrics.

In a panel, comments are on the Comments tab, next to the History tab. The project change request window also shows comments, but you cannot edit or delete them there.

Adding a comment

1. Click the name of an item, for example a task in the schedule. The details panel opens on the right.
2. On the Comments tab, click the Leave a comment. Use @ to mention a user… box.
3. Type your comment. You can format the text or add an image with the buttons below the box.
4. Click Save.

The toolbar below the box offers bold, italics, underline, strikethrough, numbered and bulleted lists, a link and an image. You can also paste an image or drag it into the box. The file cannot be larger than 2.5 MB. A comment can be up to 4,000 characters long. A longer one is not saved and you see the message Maximum text length exceeded.

Comments are listed from the oldest, with the newest at the bottom. In the schedule list, in the Tasks module and on a Kanban card, a task with comments has a speech bubble icon with their number next to its name.

Users with a Free licence can read comments but cannot add them. There is no comment box in a read-only panel either, for example one opened from the Watched tab.

Editing and deleting a comment

You can edit and delete only your own comments. Click the three-dot icon next to the comment and select Edit or Delete. An edited comment is marked Edited with the date of the change.

Note: a comment is removed as soon as you click Delete. There is no confirmation step, and a deleted comment cannot be restored.

Mentioning users

A mention notifies the selected person about your comment.

1. In the comment box, type @ to open the user list. Each letter you add narrows the list.
2. Click the person you want to mention.
3. Finish the comment and click Save.

The mentioned person receives an in-app notification and an email, for example mentioned you in a comment on the task. You can set up mention notifications in your profile, under Mentions in comments (see Notifications).

The list includes all active users in your organization. Mentions also work in the project chat.