How can we help you?
Our support team is here to help you get the most out of FlexiProject. Describe your question or issue and we'll get back to you as soon as we can.
Frequently asked questions
How quickly will I hear back?
Our FlexiProject support team usually replies within a few hours on business days. For urgent issues, describe the impact in your message so we can prioritize it.
Is FlexiProject support paid?
No — FlexiProject support is free for all our users. It’s also free while you’re evaluating the app on a test environment or trial account, before you become a customer. Just use the form on this page.
Where can I find guides?
In our FlexiProject User Guide you’ll find step-by-step instructions for all the system’s features. Inside the app, the “Help” button links to the guides related to the screen you’re on.
Do you offer training materials?
Yes — video tutorials and documentation are available to all customers free of charge in the User Guide, and we can also arrange individual meetings and training to help your team get the most out of FlexiProject.
How do I manage users and licenses?
Managing users and licenses requires system administrator permissions. Under the “Users” tab you can add new users and manage their licenses. If you’d like to add paid licenses and that option isn’t available in your account, contact our sales team.
