I once participated in a large project to build an Accounting Shared Service Center for one of Poland’s largest companies. The complexity required establishing several project teams dealing with accounting processes, preparation, and equipping the location, IT, and HR. In total, the project involved about 50 people!
Our project planning journey reached a crucial point during a meeting, where the Project Manager presented the project plan in a format that was visually appealing and highly practical- a Gantt chart. This meticulously detailed roadmap, printed on a particular plotter and displayed on a rack, offered a comprehensive view of the project’s timeline and tasks. It was a game-changer, revolutionizing our ability to track the project’s progress and coordinate our efforts more efficiently.
The Project Manager was proud of the “masterpiece” he had created; no one present had ever seen a more extensive project plan. However, the initial enthusiasm and pride in the Gantt chart’s comprehensiveness were quickly replaced by problems in using it for effective project management.
Many years have passed since then, during which I have had the opportunity to manage at least a dozen large projects – such as building information systems, designing strategies for large companies, projects on optimizing processes in companies, developing and implementing methodologies and systems for managing controlling projects in large capital groups, etc. Based on my own experience, analysis of the books I have read, professional studies, and articles, the following conclusions emerge regarding the effectiveness of using the Gantt chart in project management.
Observing various project teams, one can see that they proceed to build the project plan/schedule in the form of a Gantt chart; often, this is done without a thorough understanding of what the project should ultimately deliver.
Nevertheless, it is possible to build a “good-looking” but content-poor Gantt chart – it has defined tasks, milestones, links between tasks, assigned responsibility, etc. – it looks professional. The problem, however, is that:
The target visible through the fog is difficult to navigate; it is not sharp. The same is true for project execution. Seeing the project goal in a foggy form makes creating a good Gantt chart impossible. The problem is that project teams must fully realize this and start the project with a schedule created this way.
Relatively quickly, for example, it can turn out that the schedule needs to be modified because, after the first so-called Business Project Review, the project sponsor or management finds that their idea was a little different and begins to articulate it. At that point, the project manager and his team update the Gantt chart, and, most likely, it turns out that a lot of work has gone to waste. As a result, we’ve committed resources to unnecessary tasks, meaning we’ve incurred pointless costs. It’s also possible that we’ve delayed the project, and what’s worse, motivation in the team drops.
This could easily have been avoided by spending more time at the outset to define and understand the purpose and scope of the project well. An almost magical question that solves a lot but is rarely asked is, “What is not in the scope of the project?”. It is often easier to understand a project’s scope by discussing what is not. Now imagine updating a “big” Gantt chart, hanging it on a hanger, reprinting it – a lot of frustrating and unnecessary work – and yet this is not the way to go.
I want to return for a moment to the example cited at the beginning of the article. A “big” Gantt chart hung on a map hanger is impractical. It is too complicated to manage a project with it. This is because the Project Manager has assumed that the more the Gantt shows all, even small tasks, the more precise and effective it will be.
In practice, the effect is precisely the opposite. Such a schedule will require permanent changes. It won’t be easy to track individual tasks’ statuses. Quite quickly, it will become more of a “crutch” than a tool, helping to bring the project to completion successfully. An alternative is to build a Gantt chart that focuses on the “big” tasks, and the so-called subtasks or individual activities are in the details of the main task – they are not visible on the Gantt chart. The advantage of such an approach is that the schedule is highly readable and, as a result, requires fewer significant changes, making it a more stable project roadmap.
CEO FlexiProject